computer will not restart after acronis true image 2017

After purchasing Acronis 2018 to go with the new PC I am having troubles restoring backups made on the new PC. KB 58816: Acronis True Image 2017: Creating Acronis Bootable Media - and KB 59184: Acronis True Image 2017: How to create a WinPE-based bootable media for more information on creating the media.I have recently purchased a new PC after having used Acronis 2010 for several years on Windows 7. KB 60915: Acronis True Image: repairing program settings This will require you to recreate your backup tasks as all settings etc will be removed.

If the same problem persists, then you would need to uninstall again, then run the Acronis Cleanup tool to remove all other residue data, before reinstalling again. You should be using ATI 2017 build 8058 which was the final release build from Acronis which will be available to download from your Acronis Account web page. Initially I would suggest to try doing a normal uninstall via the Control Panel then reinstalling ATI 2017 again. Have you created the ATI 2017 rescue media (on a CD or USB stick) that you could use to make an offline backup of the computer? This would be worth doing before making further changes.Īs the repair install hasn't resolved this problem, then the next step would be to do a clean full install of ATI 2017 but this may require you to reactivate the software as it is not connected to the internet.

Has any other software been installed in the period since ATI was working normally?

Given your description of the issue above, it seems very strange that ATI 2017 should suddenly stop working after being fine for over 3 years, and with no changes to the OS etc? Anne, welcome to these public User Forums.

Computer will not restart after acronis true image 2017